Cancel your Account

Cancellation works a little differently depending on your account type, so our support team handles every cancellation individually to make sure it’s done correctly for your account.

How to cancel

To cancel, please contact customer support with:

• The email address associated with your account
• Your agency or firm name

Support will confirm your account type and walk you through what to expect next.

Before you cancel

We strongly recommend exporting any cases, documents, and invoices you may need, before your cancellation is processed. Per our Terms of Service, InfoTrack may retain data submitted through ServeManager after cancellation, but you can request your data be exported or deleted in writing as part of the cancellation process. Data cannot be deleted if it has been shared with other parties, including third-party process servers.

For full details on cancellation terms, billing, and data handling, see our Terms of Service.

Changed your mind?

If you cancel and later want to come back, contact customer support, we can help you get set up again.