ServerHub is a new ServeManager feature that helps agencies connect directly with individual process servers. Instead of forwarding a job to another agency when you don’t already have local coverage, ServerHub gives you instant access to vetted last-mile servers. Key Benefits How Pricing Works Pricing for ServerHub jobs is set by ServeManager based on what […]
This article outlines all required service-level standards and recommended daily practices for ServeIT jobs. Use this as your reference to ensure consistency, quality, and compliance. Service Level Agreements (SLAs) Standard Jobs First attempt: within 5 days of job creation Complete serve: within 14 days of job creation Accept or decline: within 24 hours of notification […]
Service Level Agreements (SLA’s) Special Instructions Job Timing & Completion Goals Standard Rush 1. Job Acceptance & Assignment (Accounting for business hours and time zones) a. Job Acceptance Timing b. Job Assignment Timing 2. Attempt Requirements a. Minimum Attempts b. Extra Attempts or Services c. First Attempt Requirements d. Subsequent Attempt Requirements 3. Documnetation of […]
The ServeManager Digital Wallet provides the ability for process servers to be paid efficiently for their work. Servers can accumulate funds in their wallet and disburse them to their bank at any time. Follow the instructions below to create your wallet and pair your bank account. Step 1: Log into Your ServeManager Account Login to […]
The ServeManager mobile app provides a convenient way to manage your workflow on the go. This article will provide an overview of the app’s key features and functionalities along with guiding you through the process of downloading and installing the app on your mobile device.
The Coverage Area feature allows you to define the geographic region for your services, whether by county or zip code. This guide will take you through the process step-by-step.
