Category: Mobile

Mobile App FAQ’s

Find quick answers about using the ServeManager mobile app, logging your attempts, and what to do when something goes wrong in the field. Getting Started How Do I Download ServeManager’s Mobile App? Access all your work on the go with the ServeManager mobile app. Log attempts, complete process serves with GPS/map tracking, capture photos and […]

GPS isn’t showing up on Attempts

Follow these steps if you're having an issue with GPS data and service attempts.

View All Jobs on Mobile App

By default, only the jobs assigned to you are displayed on the mobile version. Owners and Admins can enable a setting to view all jobs in their account when using the app. Update the setting under My Account -> Settings -> Jobs, by checking the box next to “On the mobile app show all jobs.”

New and Improved Mobile App Routing

ServeManager’s mobile app routing got more than a makeover – we jam packed this feature with even more functionality to make planning your day easier. Route Suggestion ServeManager took the guessing work out of knowing what jobs need to be served today. Our Suggested Route feature calculates which jobs should be on today’s route by: Please keep in […]

Mobile App: Attempt Drafts and Poor Cell Coverage

If you are in an area with poor cell coverage, you can save your attempt and the captured photo as a draft to upload at a later time. When creating an attempt, press Save Draft to save the attempt including any entered details, captured photos, and GPS information. From the Jobs list, the New Attempt […]

Mobile App: Add GPS Watermark To Photos

Go to Account > Settings > Attempt Preferences > Enable GPS Watermark Photos When capturing a new photo for your attempt, your GPS location will be displayed directly onto the captured photo.

Downloading the Mobile App

Access all your work on the go with the ServeManager mobile app. Log attempts, complete process serves with GPS/map tracking, capture photos and signatures, and sync everything back to your account in real time — so your team always has the latest status, no matter where you are. Download the app for free: California update: […]

Use An Electronic Signature

Enable the electronic signature account setting, so employees can save and apply their own signatures.

Mobile App: Create a Service Attempt

Mobile App: Create a Service Attempt Canceling: Pressing Cancel in the top right gives you the option to save as a draft, discard the attempt, or keep editing.

Mobile App: Disable Routing

To disable the Routing feature in your app and only view your Job List, go to Account > Settings > Enable Routing (turn off the option to disable routing).

Mobile App: Sorting and Filtering

Tap the Job Filter button located next to the Search Bar to apply filters to your job list. Job Boards Job State Jobs Service Status Due Date Attempts Job Status Affidavit Invoice Server Creator Pressing Apply will filter your job list with the selected filters, press Reset to cancel your selections and revert back to […]