Mobile App FAQ’s
How Do I Download ServeManager’s Mobile App?
Click here to learn more about download the ServeManager App
Where Do I Find Pending Jobs?
The Inbox tab on the bottom of the screen will show all pending jobs you’ve received from collaborators along with other job notifications.
How Do I Create a Route?
To create a route, click the Routes tab on the bottom of your screen. ServeManager will generate a suggested route based on your active jobs that still need attempts, at the bottom of this screen press Build Custom Route to start creating a new route.
Read more about our new routing functions here
How Do I Save an Address?
From the Jobs tab, click the bookmark icon located on the right side of the screen, Your saved address list will appear, from here you can modify existing saved addresses and add new addresses. Saved addresses can be added to a custom route.
Where Do I Create My Digital Signature?
Visit the Account tab to create and save your digital signature to your account so you can electronically sign affidavits with ease.
Can I Access The ServeManager Desktop Site?
When viewing a job, click the Three Dots in the top right of the screen to open your options menu. Click Open In Browser to open a web browser to access the ServeManager Desktop Site (you may need to log into your account)
I Need To Reset My Device’s GPS.
Click here to learn more about resetting your device’s GPS settings for the ServeManager App.
How Do I Add GPS Watermarks To My Attempt Photos?
Go to Account > Settings > Attempt Preferences > Enable GPS Watermark Photos
Can I Stay Logged Into Multiple Accounts
Yes! From the Account tab, open Settings and Enable Multiple Accounts. From the Account tab, press the button in the top right corner to open your User Profile to add an existing account to easily switch between accounts without having to log in/log out each time.