Author

Jordan O'Brian


Posts by Jordan O'Brian

Mobile App FAQ’s

Find quick answers about using the ServeManager mobile app, logging your attempts, and what to do when something goes wrong in the field. Getting Started How Do I Download ServeManager’s Mobile App? Access all your work on the go with the ServeManager mobile app. Log attempts, complete process serves with GPS/map tracking, capture photos and […]

Accept online payments

ServeManager integrates with Stripe, so you can accept online payments from your customers on invoices and statements.

Create a Job

Get started in ServeManager by creating your first job.

Request a custom proof or affidavit

We can make changes to our affidavit templates, or we can build custom documents as needed.

GPS isn’t showing up on Attempts

Follow these steps if you're having an issue with GPS data and service attempts.

Order Forms

New clients can enter a job from your website.

Create an Attempt

Log a service attempt from your desktop or mobile device.

Apply a Payment to Multiple Invoices

Learn how to apply payments to more than one invoice by selecting multiple invoices for a specific client.

Stripe: Alternative Payment Method

If your client has issues applying payment to their invoices, you can also accept payments through stripe via credit card. First, your ServeManager account must be connected to Stripe to accept credit card payments. Once your account is connected to Stripe, the easiest, fastest and safest way to take credit card payments is to have […]

Revert Issued Invoices

Open the invoice, then select Edit. At the top right, select and clear the date field, then Save. Please keep in mind that you can only revert invoices for ServeManager jobs. It is not possible to change any issued invoices for One Legal or InfoTrack Exchange jobs. Once an invoice is issued for One Legal […]

Save credit card info

When your clients pay by credit card, they can check the Remember Me checkbox, so they don’t have to enter their credit card details for subsequent transactions. Future transactions will prompt them to enter their mobile phone number for verification. Your clients can edit the card on file at anytime. Stripe will store the most […]