Note: The contents of this article applies to California. As an independent contractor providing process serving services for ServeIt, it’s crucial to understand and adhere to the flexible guidelines that govern our approach to service attempts and diligence. These guidelines are designed not just to comply with legal standards but to optimize the effectiveness and […]
Step-by-Step Guide for ServerHub Agents Overview This guide walks you through the required setup tasks for all ServerHub agents: These steps are required before you can join the marketplace and start receiving jobs. Plan approximately 10–15 minutes to complete the full process. We recommend using the ServeManager Desktop site (www.servemanager.com) when setting up your profile. […]
ServeManager’s mobile app routing got more than a makeover – we jam packed this feature with even more functionality to make planning your day easier. Route Suggestion ServeManager took the guessing work out of knowing what jobs need to be served today. Our Suggested Route feature calculates which jobs should be on today’s route by: Please keep in […]
To turn on Accountability Reports, go to My Account > Settings > Affidavits You’ll see a checkbox to enable the Accountability Report for your account, make sure to press Save before leaving your settings. After creating an affidavit in a job, you’ll see the option to create an accountability report that details all captured attempts […]
If you are in an area with poor cell coverage, you can save your attempt and the captured photo as a draft to upload at a later time. When creating an attempt, press Save Draft to save the attempt including any entered details, captured photos, and GPS information. From the Jobs list, the New Attempt […]
Collaboration invitations automatically expire after 14 days. If you sent an invitation by accident, or no longer wish to collaborate with a company or individual, please contact customer support with the details. You can also unassign collaborator by editing the job in ServeManager or InfoTrack Exchange and removing the collaborator manually.
ServeManager has a robust developer API which can be used to integrate with your system, a client’s, or third-party applications. What you can do with the API The API gives you programmatic access to most of what you manage in ServeManager, including: Generate your own API key You can generate your own API key directly […]
A process server delivers legal documents — like summonses and subpoenas — to the people involved in a court case, and often handles related work like court filing and document retrieval. Requirements to become one vary significantly by state, so here’s a general roadmap to get started. Step 1: Research your state’s requirements In many […]
Cancellation works a little differently depending on your account type, so our support team handles every cancellation individually to make sure it’s done correctly for your account. How to cancel To cancel, please contact customer support with: Support will confirm your account type and walk you through what to expect next. Before you cancel We […]
Account Downgrades Downgrades are not immediate because your account is currently paid through your billing date. Your account will have access to the new downgraded job level starting on your next billing cycle. Account Upgrades The upgrade charge is the difference between the chosen upgraded plan and your current plan of Special Arrangement. Your account […]
Navigating Substitute Service under California Code of Civil Procedure Note: The contents of this article apply to California. Substitute service is a legally recognized method of serving legal documents when direct, personal service has not been successful. Governed by the California Code of Civil Procedure (CCCP), understanding these rules is essential for process servers operating […]
Go to Account > Settings > Attempt Preferences > Enable GPS Watermark Photos When capturing a new photo for your attempt, your GPS location will be displayed directly onto the captured photo.
